Students will learn and hone skills for defusing tension and preventing dangerous situations. Our De-escalation & Crisis Management course is not related to a specific industry licensure or certification exam. However, it does teach best practices for managing confrontations and other potentially dangerous situations in the field of security.
Student Learning Outcomes
This training will empower students to identify warning signs that could lead to a crisis, and it will equip them with techniques to prevent alarming situations from happening. Students will learn verbal and nonverbal techniques to defuse tension, disengagement skills to avoid injury, and coping methods to deal with fear and anxiety, among other topics.